Susquehanna Dental West LLC.

Anonymous ! 5 months ago

I’ve been a patient at Susquehanna Dental West since 2000 and have always appreciated the dental providers and assistants. However, my experiences with the office staff have been less positive. Recently, I needed to reschedule a Monday appointment and called on Thursday to do so. During the call, I was asked to explain why I was rescheduling, and I shared that I had accidentally double-booked another appointment at the same time. I was then told I would be charged a $50 fee for not providing 48 hours’ notice. This was frustrating, especially since the practice has rescheduled my appointments multiple times over the years, including once for a staff member’s birthday celebration.

Beth Woodcock a year ago

New to the area, I started seeing Dr. Massey. It was a breeze to get in, and the staff is wonderful. He has been professional, super personable and put me at ease. I have had virtually painless filling work, to include the numbing process-which for someone like me is amazing! Could not recommend more!

Desiree Valentin a year ago

For Someone with very high Dental Phobia i needed to see a dentist ASAP someone had recommenced to see Dr Massey but when i called he had no appts available as soon as i needed so i went with Dr Weibler along with his Assistant Janet , from walking in to being escorted to the treatment room everyone was super nice and understanding of my dental phobia and anxiety i was literally in tears when i arrived , Dr Weibler and his assistant made sure i felt confident and not scared , she explained everything to me and Dr Weibler was so nice and very upfront with the information for plan of treatment , Dr Weibler has been a Godsend for me he has an amazing hand i did not feel the injection i did not feel anything after that either , his bedside manners were amazing , his assistant Janet was great talking to me and walking me through the whole thing , i was definitely at ease after the first couple minutes there , i love how much Dr Weibler is a perfectionist and wants things done correctly , this has been the best dental experience i have ever had in my life and coming from past trauma experiences with dentist this was a huge step for me , God Bless him and everyone at this office front de

Zachare Salem a year ago

Hands down the best dentist I've ever seen. From root canals to crown lengthening to cleanings, there's no place better. Recommend to everyone. I was new to the area and stumbled across this office and am so glad I did.

Jessica Adams 2 years ago

I have been a patient for over 30 years and continue to always have a great experience. The staff is super friendly, the reminder texts and emails help keep me on track with appointments for the whole family. My dental hygienist is always super friendly and upbeat and we always have great catch up sessions. My dentist is always friendly and I appreciate his humor. Overall a great experience!!